Our Privacy Policy outlines the procedures by which Lawyer Desk AI and its affiliates and subsidiaries gather, store, utilize, reveal, and otherwise handle personal information concerning you in the course of our business operations. This encompasses all interactions with our Services, including but not limited to our websites (such as https://lawyerdesk.ai ), the Lawyer Desk AI Platform, and our marketing and sales activities. We are dedicated to protecting your privacy and respecting your rights under relevant data protection laws. This policy also delineates your privacy rights and how you can enact them. By utilizing our Services, you acknowledge and consent to the practices elucidated in this policy.
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PERSONAL INFORMATION WE COLLECT.
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We gather (“Personal Information”), which alone or
when combined with other data in our possession, could identify you,
as follows:
- Personal Information Provided by You: We may collect Personal Information if you create an account to use our Services or if you communicate with us.
- Communication Information: Should you communicate with us, we may gather your name, contact details, and the content of any messages you transmit (“Communication Information”).
- Payment Information: Upon purchasing or subscribing to our Services, we may collect your billing details, including your credit card number, expiration date, and billing address. Alternatively, we may employ a third-party payment processor to handle your payments. (“Payment Information”).
- Personal Information Collected Through Our Social Media Pages: Our presence extends to various social media platforms, including but not limited to WhatsApp, Facebook, Twitter (X), Instagram, YouTube, and LinkedIn (“Social Information”).Upon interacting with our Social Media Pages, we will gather Personal Information that you choose to share with us, such as your contact details ("Social Information"). Additionally, the entities hosting our Social Media Pages may furnish us with aggregated data and analytics pertaining to the utilization of our Social Media Pages.
- Personal Information Automatically Received From Your Use of
Our Services: During your visit, utilization, and
interaction with our Services, we may automatically receive
certain details about your visit, use, or interactions
(“Technical
Information”), including the following:
- Log data: Log Data: This comprises information that your browser automatically transmits whenever you access the Site (“Log Data”). It includes your Internet Protocol (IP) address, browser type and settings, the date and time of your request, and your interactions with the Site.
- Usage data: Usage Data: We might automatically gather details regarding your usage of our Services, including the types of content you view or engage with, the features you utilize, and the actions you undertake. This may also encompass your time zone, country, access dates and times, user agent and version, type of computer or mobile device, computer connection, IP address, and similar information.
- Device information: Device Information: This encompasses the name of your device, the operating system it runs, and the browser you're utilizing. The information collected may vary depending on the type of device you use and its settings.
- Cookies: Cookies: A cookie is a small piece of information that websites transfer to your computer for identification purposes. They can track your activity on the website, helping us understand your preferences and enhance your website experience. Cookies are also utilized to remember your access credentials for our Services. Besides those used by Lawyer Desk AI and our service providers, third-party cookies, like those from Google for analytics (as described below), may also be present. Since we don't control these third-party cookies, you should refer to the third-party service providers' websites for further information about them. By using our Services, you consent to the use of cookies for the following purposes:
- Essential Cookies: These cookies are essential for enabling you to navigate the website and utilize its features, including accessing secure areas of the site.
- Performance and Analytics Cookies: These cookies, such as Google Analytics, monitor the pages you visit and the content you access. This allows us to ascertain the most popular content and enhance the performance of our website. While these cookies mainly gather aggregate and anonymous statistical data, they may also capture a minimal amount of identifiable information such as order IDs.
- Functional Cookies: These cookies retain the choices you make, such as language preferences or your region. They enhance your browsing experience by personalizing your visit. These cookies are automatically deleted when you close your browser or when the session expires.
You have the option to disable all cookies if you prefer not to receive them. Additionally, you can configure your computer to alert you whenever cookies are being utilized. To exercise these options, you'll need to adjust your browser settings (such as Chrome, Safari, Firefox, Edge, or other browsers). Alternatively, there are software products available that can handle cookies for you. However, please note that choosing to reject cookies may restrict the features and functionality of our Services.
- Customer support information: When you reach out to us for customer support, feedback, or inquiries, we may gather your name, email address, phone number, and any additional information you provide or that we request in order to assist you or resolve your issue. (“Support Information”).
- Analytics: We utilize various online analytics products that employ cookies to analyze how users interact with our Services, aiming to enhance your experience when using them.
- Online Tracking and Do Not Track Signals: Presently, our website does not react to "Do Not Track" ("DNT") signals. It functions as outlined in this Privacy Policy regardless of whether a DNT signal is received.
- The subsequent disclosures aim to furnish further details regarding (1) the categories of Personal Information we collect (as defined above), (2) the origin of the Personal Information, (3) the utilization of each category of Personal Information, and (4) the disclosure of Personal Information. It's important to note that these disclosures do not restrict our capacity to use or disclose information as delineated above.
| Category of Personal Information | Sources of Personal Information | Use of Personal Information | Disclosure of Personal Information |
|---|---|---|---|
| Social Information | Social Information may be collected from you when you engage with our Social Media Pages. | We may utilize Social Information for analytics purposes and for communication with you. | We might share Social Information with our Affiliates. |
| Payment Information | We may collect Payment Information from you. | We may use Payment Information to process your payment including through the use of a third-party payment processor. | We may disclose Payment Information to our Affiliates and third-party payment processors. |
| Communication Information | We collect Communication Information directly from you. | We use Communication Information for providing our Services and responding to you. | We disclose Communication Information to our Affiliates and service providers. |
| Technical Information | We collect Technical Information from you including through your interaction with our Services. | We use Technical Information for analytics and, in some cases, for moderation and prevention of fraud and malicious activity. | We disclose Technical Information to our Affiliates and analytics providers. |
| Support Information | We may collect Support Information from you in providing your support in your use of the Services. | We use Support Information for providing support, improving the Services, and in responding to you. | We may disclose Support Information to our Affiliates. |
- HOW WE USE PERSONAL INFORMATION.
- We do not sell your Personal Information.
- We may use Personal Information for the following purposes:
- To provide, administer, maintain, improve and/or analyze the Services;
- To provide you with support services;
- To communicate with you including by discussing with you options to use the Lawyer Desk AI Platform;
- To develop new features and services;
- To prevent fraud, criminal activity, or misuses of our services, and to ensure the security of our IT systems, architecture, and networks; and
- To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our Affiliates, you, or other third parties.
- Aggregated Information: We may combine Personal Information into aggregated data and utilize it to assess the performance of our Services, enhance and introduce new features to our Services. Additionally, periodically, we may examine the general behavior and traits of our Services' users and distribute aggregated data, such as general user statistics, to third parties, publish it, or make it widely accessible. We may gather aggregated information via the Services, cookies, and other methods outlined in this Privacy Policy.
- DISCLOSURE OF PERSONAL INFORMATION.
- In certain instances, we may disclose your Personal Information to
third parties without providing additional notice to you, unless
mandated by law, including but not limited to the following
scenarios:
- Vendors and Service Providers: In order to meet our business operational requirements and fulfill specific services and functions, we may disclose Personal Information to vendors and service providers. These may include providers of hosting services, cloud service providers, other information technology service providers, event management services, email communication software and email newsletter services, advertising and marketing services, and web analytics services. These parties will access, process, or store Personal Information as per our instructions while performing their duties for us.
- Business Transfers: In the event of strategic transactions, reorganization, bankruptcy, receivership, or transitioning services to another provider (collectively a "Transaction"), your Personal Information and other relevant information may be shared during the due diligence process with counterparties and other parties assisting with the Transaction. This information may also be transferred to a successor or Affiliate as part of the Transaction, along with other assets.
- Legal Requirements: We may disclose your Personal Information if required by law or if we believe in good faith that such action is necessary to: (i) comply with a legal obligation, including meeting national security or law enforcement requirements; (ii) protect and defend our rights or property; (iii) prevent fraud; (iv) act in urgent circumstances to safeguard the personal safety of users of the Services or the public; or (v) protect against legal liability.
- Affiliates: We may share Personal Information with our "Affiliates," which refers to an entity that controls, is controlled by, or is under common control with Lawyer Desk AI. Our Affiliates may utilize the Personal Information we share in a manner consistent with this Privacy Policy.
- Other Users: Certain actions you undertake may be visible to other users of our services.
- REQUEST FOR ACTION.
- To request access or deletion of your Personal Information, please contact us at privacy@lawyerdesk.ai . We reserve the right to restrict our facilitation of such requests to the extent required by applicable law.
- To safeguard your Personal Information from unauthorized access or deletion, we may request verification of your identity before processing any request to access or delete Personal Information. If we cannot verify your identity (and, where applicable, proof of residency) to our satisfaction, we will refrain from providing or deleting your Personal Information.
- You can authorize an agent to submit a request to access or delete your Personal Information on your behalf. This agent must provide signed written authorization to act on your behalf and must be capable of verifying your identity (and, where applicable, proof of residency) to our satisfaction.
- We will not engage in any discriminatory practices against you for making such a request.
- SECURITY. We employ reasonable and suitable measures to safeguard your Personal Information, aiming to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction. These measures may include physical access controls, encryption, intrusion detection, and network monitoring, depending on the nature of the information and the extent of processing. Our personnel who may access your information are obligated to maintain its confidentiality.
- DATA RETENTION AND DELETION. We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, unless a longer retention period is required or permitted by law. Additionally, we may retain your personal information for legitimate business interests, such as to comply with legal obligations, resolve disputes, and maintain records. Once your Personal Information is no longer needed, we will delete or anonymize it in line with our data retention policies and relevant laws. If deletion is not immediately feasible (for instance, if your Personal Information is stored in backup archives), we will securely store it and isolate it from further processing until deletion becomes feasible.
- CHILDREN. Our websites and services are not intended for individuals under the age of 16. Lawyer Desk AI does not knowingly collect Personal Information from anyone under the age of 16. If you believe that a minor under the age of 16 has provided Personal Information to Lawyer Desk AI through our Services, please contact us at privacy@lawyerdesk.ai and we will make every effort to promptly delete that information from our systems.
- LINKS TO OTHER WEBSITES. Our Services might include links to other websites not operated or managed by Lawyer Desk AI, including social media platforms ("Third Party Sites"). Any information you share with Third Party Sites will be governed by their specific privacy policies and terms of service, not by this Privacy Policy. The provision of these links does not imply endorsement or review by us of these sites. For information on the privacy practices and policies of Third Party Sites, please contact them directly.
- INTERNATIONAL USERS. By utilizing our services governed by this Privacy Policy, you acknowledge and understand that your Personal Information may be transferred from your location to our facilities and servers in India.
- CHANGES TO OUR PRIVACY POLICY. We may periodically update this Privacy Policy. In such instances, we will post an updated version on this page, unless another form of notice is mandated by applicable law or contractual agreement. By continuing to use our service or providing us with Personal Information after we have posted an updated Privacy Policy, or notified you by other means, you consent to the revised Privacy Policy.
- HOW TO CONTACT US. If you have any questions about our Privacy Policy or privacy-related issues, please contact us at privacy@lawyerdesk.ai.